Privacy policy
What we collect
When you create an account and use the site or the app, we collect and store the following:
- •Full name — to address you and record the order.
- •Phone number — to reach you and confirm the order and delivery.
- •Email — for signing in and for contact. (If you register with a phone number, an internal address is generated that is never used for mail.)
- •Password — stored encrypted; nobody can read it, ourselves included.
- •Delivery addresses — the address, the city and the phone number attached to each one.
- •Profile photo — entirely optional, uploaded only if you choose one.
- •Orders — the items, quantities, prices, order status, payment method and recipient details.
- •Favourites and notification preferences — to tailor your experience.
- •Your cart — kept in your own browser and not sent to us until you place the order.
Why we use your data
To fulfil and deliver your orders, to contact you about them, to run your account and sign you in, and to send order and offer notifications if you enable them. We use it for nothing else.
Who we share it with
We do not sell your data or share it with advertisers or any third party. The store team and the courier see only what delivering the order requires — name, phone and address. The data is stored on Supabase’s secure servers.
How we protect it
Your account is protected by an encrypted password, and server-side rules stop any user from reading another user’s data. Nobody sees your orders or addresses but you and the store’s management.
Deleting your data
You can delete your account for good at any time under Account → Delete my account. That permanently removes your account, addresses, favourites and photo, with no way back. We may keep a record of completed orders for accounting, unlinked from your account.
By using the VEXA site you agree to the above. Contact us through Support with any questions.
